Still need help? Email us at help@jot.co and we'll get back to you as soon as possible.

The Hopper

Shop

Process

Jot 

We&apos;d love for you to share your 5-star Jot experience on social media. Your review will help others discover the magic of using Ultra Coffee too.&#xA0;Just <a href="https://www.facebook.com/drinkjot/reviews/" rel="noopener noreferrer" target="_blank">click here to leave your review</a> on our Facebook page.

We'd love for you to share your 5-star Jot experience on social media. Your review will help others discover the magic of using Ultra Coffee too. Just click here to leave your review on our Facebook page.

How do I leave a review?

Customer Reviews

The perks of being a subscriber.

How do I access my account?

How can I manage my subscription?

How can I add an item to my subscription?

How can I skip my next shipment?

How does the Seasonal Exclusive coffee work?

Can I add a promo/discount code to my subscription?

I'm moving, how do I change my shipping address?

How do I become a member?

Subscription

Where is my order?

What should I do if my shipping address is incorrect?

How do I edit my order?

How do I add a promo/discount code to my order?

Orders

If my package says delivered, but I never received it, what do I do?

If my items arrived damaged, what do I do?

Do you ship internationally?

Shipping and Delivery

What is Ultra Coffee?

Where can I find Jot recipes?

How do I use Jot?

How is Ultra Coffee made?

What are Ultra Coffee's ingredients and nutrition facts?

How does Jot source its coffee beans?

What is Jot?

Recipes

Can I include a gift message?

Does Jot have gift cards?

Gifting

Who do I contact about social media partnerships?

Partnerships

How do I apply a promo/discount code?

Promotions

Where can I read customer reviews?

What if I don't like it?

What is Jot's return policy?

Return Policies

How do I leave a review?Updated 2 years ago