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The Hopper

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Process

Jot 

<p><span style="font-family: Inter;">To change your ship-to address, just <a href="https://jot.co/tools/recurring/login">log in here</a>, click into the &quot;View your next order&quot; tab and then &quot;Edit address.&quot;</span></p>

To change your ship-to address, just log in here, click into the "View your next order" tab and then "Edit address."

I'm moving, how do I change my shipping address?

Subscription

The perks of being a subscriber.

How do I access my account?

How can I manage my subscription?

How can I add an item to my subscription?

How can I skip my next shipment?

How does the Seasonal Exclusive coffee work?

Can I add a promo/discount code to my subscription?

How do I become a member?

Where is my order?

What should I do if my shipping address is incorrect?

How do I edit my order?

How do I add a promo/discount code to my order?

Orders

If my package says delivered, but I never received it, what do I do?

If my items arrived damaged, what do I do?

Do you ship internationally?

Shipping and Delivery

What is Ultra Coffee?

Where can I find Jot recipes?

How do I use Jot?

How is Ultra Coffee made?

What are Ultra Coffee's ingredients and nutrition facts?

How does Jot source its coffee beans?

What is Jot?

Recipes

Can I include a gift message?

Does Jot have gift cards?

Gifting

Who do I contact about social media partnerships?

Partnerships

How do I apply a promo/discount code?

Promotions

How do I leave a review?

Where can I read customer reviews?

Customer Reviews

What if I don't like it?

What is Jot's return policy?

Return Policies

I'm moving, how do I change my shipping address?Updated 6 months ago