Subscription
The perks of being a subscriber.
Here are just a few benefits that come with your Jot subscription:. But most importantly, subscribing ensures that your morning Jot keeps flowing. *For noncontiguous US (excluding military), free shipping also starts at $50+. Orders of less than $50
How do I access my account?
Managing your subscription is now easier than ever, just simply click here. If you continue to have trouble gaining access to your account or need help managing your subscription, please email our support team at [email protected].
How can I manage my subscription?
Managing your subscription is now just a few clicks away. Simply log in directly through this link. At Jot, we're all about making life a little easier. In your subscription portal, you can adjust your order frequency or quantity, change your next sh
How can I add an item to my subscription?
If you would still like to speak with a member of our customer support team, we'd love to hear from you! Just email us at [email protected].
How can I skip my next shipment?
If you need to skip a shipment, simply log in directly through this link, then click "Reschedule" in your portal.Please note: If skipping an order, it's important to make the change in advance of your subscription renewal date. We will not be able to
How does the Seasonal Exclusive coffee work?
The Seasonal Exclusive coffee is just that: a seasonal rotating, small batch brew of some of the world's most remarkable coffees. These coffees automatically rotate every few months, and are delivered at your desired frequency. Loving a particular Se
Can I add a promo/discount code to my subscription?
Adding a discount code to your subscription is easy:. 1. Simply log in here. 2. In your "View your next order" section you'll be able to add a discount to your upcoming order. Please note you will only be able to add one discount code at a time.
I'm moving, how do I change my shipping address?
To change your ship-to address, just log in here, click into the "View your next order" tab and then "Edit address."
How do I become a member?
Lucky for you anyone with a Jot subscription is considered a member and has access to all subscription perks and exclusives directly through the portal.
My subscription order just processed today. Is it too late to cancel the order?
Please note: we send a reminder email 3 days before each subscription order processes so you have plenty of time to make changes. If you need to cancel an order after it has processed, you must email [email protected] by 10:00am MT on the same day so we ca