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The perks of being a subscriber.

Here are just a few benefits that come with your Jot subscription:. But most importantly, subscribing ensures that your morning Jot keeps flowing. *For noncontiguous US (excluding military), free shipping also starts at orders of 3 or more bottles. O

How do I access my account?

Managing your subscription is now easier than ever, just simply click here. If you continue to have trouble gaining access to your account or need help managing your subscription, please email our support team at [email protected]

How can I manage my subscription?

Managing your subscription is now just a few clicks away. Simply log in directly through this link. At Jot, we're all about making life a little easier. In your subscription portal, you can adjust your order frequency or quantity, change your next sh

How can I add an item to my subscription?

If you would still like to speak with a member of our customer support team, we'd love to hear from you! Just email us at [email protected]

How can I skip my next shipment?

If you need to skip a shipment, simply log in directly through this link, then click "Edit Subscription" -> "Date & Frequency" and change your next ship date (or frequency).Please note: If skipping an order, it's important to make the change in advan

How can I add Member Exclusives to my subscription?

One of the major perks to being a subscriber is access to our new Member Exclusives - a rotating series of limited edition brews. Each release will offer an entirely new experience only available to our subscribers. To add these unique brews to your

How does the Member Exclusive coffee work?

The Member Exclusive limited batch coffee is just that: a rotating, small batch brew of some of the world's most remarkable coffees available exclusively for subscribers. These coffees rotate every couple of months, and are delivered at your desired

Can I add a promo/discount code to my subscription?

Adding a promo code to your subscription is easy:. 1. Simply log in here. 2. Click "Edit Subscription". 3. Click "Promo code" and apply. 4. That's it, you're done.

I'm moving, how do I change my shipping address?

To change your ship-to address, just log in here, click "Edit Subscription" -> "Change Shipping Address.". You'll also find within "Edit Subscription" that you can change your next ship date by clicking through to "Date & Frequency" to make sure your

How do I become a member?

Lucky for you anyone with a Jot subscription is considered a member and has access to all Member Exclusives and perks directly through the portal.

How do I cancel my subscription?

If you're going out of town or have too much Ultra Coffee on hand, you can always change your next ship date or frequency by logging in to your account, then clicking "Edit Subscription" -> "Date & Frequency". Or simply skip an upcoming shipment at a